Tri-State Waterworks feels it is important that you understand our privacy policy as a visitor to our website. We are committed to protecting the privacy of our website visitors/users. Please read this Privacy Policy carefully so that you understand our privacy practices as they relate to the information that is being collected through this website.

  1. What information do we collect and what do we do with it?

When you request information, sign up for a free product, register, purchase a product, subscribe for our newsletter or other updates, etc. as part of that sign up, registration process, purchase, and/or contact us we collect the personal information that you supply to us during that sign up, registration, purchase and/or contact such as your name, email, company, address, and phone number.

  1. How do you get my consent?

When you provide Tri-State Waterworks with personal information via our website in the form of sign up, register, purchase, and/or contact us, you become a user on our site, and by doing so you imply that you consent to our collecting your personal information and using it for that specific reason only.

At times, Tri-State Waterworks may ask for your personal information for a secondary reason, like marketing. In the event we do this, then we will either ask you directly for your expressed consent, or provide you with an opportunity to opt-out and/or say no.

  1. How do I withdraw my consent?

If after you opt-in, register, purchase, etc. you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting

  1. Disclosure of information:

Tri-State Waterworks will not share your information with third parties unless it is necessary to protect the integrity of this privacy policy, comply with the law in the resolution of any legal matters, to ensure the User Agreement is enforced, and/or to protect the safety, rights, or property our website visitors, our clients, the general public, and Website Owner/Company Name.

  1. Payment:

In the event that you make a purchase on our website, we use a third-party payment processor such as Stripe, PayPal, etc. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.

  1. Third party services:

In general, the third-party providers used by will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

We do not have any control over or take responsibility for the information that may be collected by a third-party service. Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

  1. Links:

When you click on links that are on our website, they may direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

  1. Changes to the privacy policy:

Please note, this privacy policy is subject to change in the event that the Tri-State Waterworks needs to change the contents of this privacy policy due to changes on the web, legal changes, etc. In the event that the privacy policy is changed, we will make sure to post the new privacy policy in a timely manner to ensure all website users have access to the new policy.

If at any time, Tri-State Waterworks does make the decision to use the personal information collected on this website in a manner that is different than stated in this privacy policy, you will be given the opportunity to opt out of the proposed use.

By using you agree that your visit to our website and any dispute over privacy, are governed by the then-current Online Privacy Policy and our User Agreement.

Information collected:

Tri-State Waterworks collects three types of information:

  • Information supplied by the website user when requesting information or via registration for an Tri-State Waterworks Account and/or
  • While performing transactions and/or
  • Tracking information collected during the navigation through Information collected while visiting helps to maintain and improve the quality of our site.

When you request a consultation, register for a Tri-State Waterworks account and/or perform a transaction we request the following information:

  • First Name
  • Last Name
  • E-Mail Address
  • Telephone Number

Email addresses:

If you do choose to provide us with your email address, then from time to time we may send you emails about new services, free marketing tools, and/or promotions available to you.

If you do not wish to receive information from via email, then make sure to check the opt-out-box when you do give us your email to ensure we do opt you out of receiving e-mails.

Please be aware that we may also use your email to respond to any questions that have been submitted and requested to answer.


Access to your user profile:

You may at any time update your user profile information by clicking on “Modify Account Information” or click here. You’ll need your username and password. If you have forgotten your password, you can click on “Forgot Password”? Link.

Questions, comments, complaints:

We are happy to answer any questions that you may have regarding our privacy policy. If you have any questions, comments, or complaints related to this online Privacy Policy please e-mail us at Our representatives will respond to questions or help to resolve any disputes related to this online Privacy Policy.